Phone: 07 3245 2396 | Mail: info@thomaspools.com.au
About Us

 

Our History

Brian and Carmel Farrall took over Thomas Pools in 2000. Brian had managed other Brisbane pool companies for many years. His vision was to build his own company based on personalized service, and have many delighted clients who would love their pool and surrounds and come back again and again. Thomas Pools has thrived on this goal and continues to this day to offer:

Meet the Owners

Owner – General Manager

Brian Farrall

Brian had worked in the pool industry since 1981. Since taking over Thomas Pools Brian has designed and built imaginative, innovative pools, that delight and exceed the expectations, of his clients.  With attention to detail and engineering expertise, that takes the worry out of building, it’s not surprising that Thomas Pools is the preferred builder for many highly regarded home builders, some clients have built with Thomas Pools many  times.

Office Administrator

Carmel Farrall

The office and display centre are managed by Carmel Farrall 4 days per week. Carmel has been managing Thomas Pools administrative side for the past 13 years and is on hand to explain the building process, and to provide information about the range of products available with your “Thomas Pool”.  So if you are just “at the beginning” of your search for a new lifestyle and need some design ideas pop in for a chat.

 

What Clients Say

Hi Brian and Team,

We just wanted to thank you so much for building our dream pool. Your
product and service has completely exceeded our expectations.

Every stage, from quoting and designing through to completion, was done
seamlessly with exceptional customer service. Our property has tight access
and while many builders either refused the job or gave us very expensive
quotes Thomas Pools completed the job with ease and very cost effectively.
Our design was never compromised and a new backyard has been created that
has truly enhanced our lifestyle as well as the aesthetics and value of our
property.

We loved our project manager with his open communication and wealth of
experience. It was really obvious that our job was handled by a family
orientated business that really cared about their clients.

Thank you Thomas Pools, we love our beautiful new pool, water feature and
outdoor living area!

Erin, Allan and Hugo

DEAR BRIAN AND CARMEL

Our Pool in Wakerley has just been completed and filled and we went for our first swim in it yesterday.

Thank you everyone associated with Thomas Pools for the quality pool which we have finished up with.

May I make a special mention to say that Ben, the supervisor was always courteous and efficient and each time we asked questions – and we asked plenty – they were answered in a polite and comprehensive way and any changes we made were dealt with in a courteous and efficient way.

We will certainly recommend your pool company – Thomas Pools to anyone we know interested in building a swimming pool in the near future. The design and build of our pool was exactly what we wanted it to look like once finished.

As there are too many to mention, we would like to thank everyone involved with the construction and completion of our pool.

It is a credit to you and we love the finished product and look forward to spending many hours in the pool over the summer months.

Once again thanks very much for everyone’s hard word and attention to detail. It is truly appreciated.

Scott and Glenda Munro
Wakerley

Dear Brian and Carmel,

I write to thank you, after 11 years for our wonderful pool that you installed for us.

After all this time nothing needs to be done, everything is working perfectly and even our Hayward cleaner (bought from you also) is still working perfectly.
Hayward is 11 years old as well.

We have 8 grandchildren who have used the pool all this time as well as my husband and myself. My husband swims 3 times a day (myself a bit less) and the pool has given us both immeasurable pleasure.

Thank you once again and may your firm be building pools long into the future.

Kind regards
Tom and Yvonne Lymbery.

Dear Brian & Carmel

I write to thank you, after 11 years for our wonderful pool that you installed for us.

After all this time nothing needs to be done, everything is working perfectly and even our Hayward Cleaner (bought from you also) is still working perfectly.

We have 8 grandchildren who have used the pool all this time as well as my husband and myself.   My Husband swims 3 times a day (myself a bit less) and the pool has given us both immeasurable pleasure.

Thank you once again and may your firm be building pools long into the future.

Kind regards

Tom & Yvonne Lymbery

Y Lymbery,
Dear Brian and Carmel,

Candice and I would like to take this opportunity to thank you and your team for enabling us to enjoy a lifestyle that can only be found in some of the most exclusive resorts and locations around the world.

Essentially, the pool that your company has designed and built is beyond belief and we both take great pride and joy in watching people’s reaction when they see it for the first time. We are both still amazed and delighted at the transformation that has occurred and consider it truly a back yard renovation fit for any prime time television show.

Your design team is a credit to your organization, and the space and cost efficient manner in which existing surrounds & structures are incorporated into the final pool design is unbelievable. The fact that your lead designer is also an experienced landscape designer in itself instilled confidence in us that the finished product would, and does, meet our expectations.

The build care and quality in our opinion is second to none and the proficient manner in which the project was executed can only speak volumes with regard to your professionalism which ultimately lends credibility that confirms your high standing within your industry.

On top of this, the total project was finished on time and budget which, in today’s environment is rare, and managed in such a way that even unforeseen difficulties, such as the extremely difficult excavation we had, only seem like molehills. The quality of equipment provided are second to none as is the care taken during handover in ensuring that we are happy and confident in running and maintaining our new pool.

Finally, our choice to go with Thomas Pools in what is clearly and extremely competitive marked was chiselled in stone the second we met you Brian, and discovered an extremely honest and caring individual who genuinely enjoys seeing people achieve their dreams. I believe Thomas Pools build the best concrete swimming pools.

Thank you for everything.

Mike McCall,
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