Phone: 07 3245 2396 | Mail: info@thomaspools.com.au
Testimonials

 

 

Testimonials

Brian and Carmel run a very professional pool building business together with their efficiently run Pool Shop.

Brian was only one of a few Pool Builders who was prepared to take on a build site which was a challenge with only millimetres to spare for access to the backyard site. Always maintained a “can do”attitude.

 His site manager Phil, was easy to get hold of and made certain things got done in a timely manner.

 The pump equipment Brian recommended and installed is surprisingly very quiet and efficient.

 If you haven’t built a pool before, I feel that a 3D representation of the proposed pool would be of enormous benefit to understanding the overall concept and serve to answer many questions in the preliminary stages of the pool build.

 Yes, I would recommend Thomas Pools.

Peter Milaras,

Hi Brian and Team,

We just wanted to thank you so much for building our dream pool. Your
product and service has completely exceeded our expectations.

Every stage, from quoting and designing through to completion, was done
seamlessly with exceptional customer service. Our property has tight access
and while many builders either refused the job or gave us very expensive
quotes Thomas Pools completed the job with ease and very cost effectively.
Our design was never compromised and a new backyard has been created that
has truly enhanced our lifestyle as well as the aesthetics and value of our
property.

We loved our project manager with his open communication and wealth of
experience. It was really obvious that our job was handled by a family
orientated business that really cared about their clients.

Thank you Thomas Pools, we love our beautiful new pool, water feature and
outdoor living area!

Erin & Allen Zammit,
We would just like to take this opportunity to thank you for the excellent customer service and support you have shown us since you built our “tropical” pool back in 2002.

The pool you built us included a magnificent artificial waterfall and two additional artificial bush rocks. These were constructed by John Butler who moulded the concrete and coloured them to look authentic. They still look as good today as the day we had handover. The colouring has remained to this day and the quality of his workmanship was first class.

We have recommended your business to friends over the years. Two of these friends have also built pools through Thomas. They are extremely happy with the end result, as we are. Keep up the good work and best wishes.

Mark and Melissa Wilkins,
Dear Brian and Carmel,

I write to thank you, after 11 years for our wonderful pool that you installed for us.

After all this time nothing needs to be done, everything is working perfectly and even our Hayward cleaner (bought from you also) is still working perfectly.
Hayward is 11 years old as well.

We have 8 grandchildren who have used the pool all this time as well as my husband and myself. My husband swims 3 times a day (myself a bit less) and the pool has given us both immeasurable pleasure.

Thank you once again and may your firm be building pools long into the future.

Kind regards
Tom and Yvonne Lymbery.

Tom and Yvonne Lymbery,
DEAR BRIAN AND CARMEL

Our Pool in Wakerley has just been completed and filled and we went for our first swim in it yesterday.

Thank you everyone associated with Thomas Pools for the quality pool which we have finished up with.

May I make a special mention to say that Ben, the supervisor was always courteous and efficient and each time we asked questions – and we asked plenty – they were answered in a polite and comprehensive way and any changes we made were dealt with in a courteous and efficient way.

We will certainly recommend your pool company – Thomas Pools to anyone we know interested in building a swimming pool in the near future. The design and build of our pool was exactly what we wanted it to look like once finished.

As there are too many to mention, we would like to thank everyone involved with the construction and completion of our pool.

It is a credit to you and we love the finished product and look forward to spending many hours in the pool over the summer months.

Once again thanks very much for everyone’s hard word and attention to detail. It is truly appreciated.

Scott and Glenda Munro,
I’ve just had an in ground swimming pool approx. 45000L with extensive surrounds (tiling etc.,) completed by Thomas Pools in December 2013.

Our pool is absolutely beautiful, thanks to the innovative design concept that maximised pool and relaxation area in a difficult site.  The work has been completed by friendly professionals who have delivered on time, on budget, and to a very high standard of quality.  The extra advice, support and assistance from Thomas Pools right from the builder/project manager, tilers, fencing, plumbing, electrical, and all of the other work that goes into such a project has been exceptional.

I recommend that if you are thinking about a pool, contact Thomas Pools for information and advice.

Sarah Caldwell,
Hi Brian & Carmel,

Can we just say how much we love our new pool and can’t stop looking at it at the moment. Thank you for a great job which ran like clockwork and with excellent workmanship. All the sub-contractors were very pleasant and each did their bit very well without any fuss.

The pool is exactly as we imagined it and we are thrilled with the final results. Rod is now finishing the landscaping which will be as he says “the icing on the cake”.

Many Thanks

Peter & Patricia McPherson,
Dear Brian,

Carmel and to the team at Thomas Pools,
We would like to thank you and the team for your professional and efficient job performed during construction of our pool. The end result is fantastic and our boys have lived in the pool since it has been completed!

Our pool has been admired by all our visitors and the end result is fantastic. It has been a pleasure dealing with your company and the few issues encountered were dealt with in a timely manner.

Once again thank you for all your hand work and commitment – it has been very much appreciated.

Thanks again.

Michael & Caroline Clibbon,
Dear Brian and Carmel

Candice and I would like to take this opportunity to thank you and your team for enabling us to enjoy a lifestyle that can only be found in some of the most exclusive resorts and locations around the world.

Essentially, the pool that your company has designed and built is beyond belief and we both take great pride and joy in watching people’s reaction when they see it for the first time. We are both still amazed and delighted at the transformation that has occurred and consider it truly a back yard renovation fit for any prime time television show.

Your design team is a credit to your organization, and the space and cost efficient manner in which existing surrounds & structures are incorporated into the final pool design is unbelievable. The fact that your lead designer is also an experienced landscape designer in itself instilled confidence in us that the finished product would, and does, meet our expectations.

The build care and quality in our opinion is second to none and the proficient manner in which the project was executed can only speak volumes with regard to your professionalism which ultimately lends credibility that confirms your high standing within your industry.

On top of this, the total project was finished on time and budget which, in today’s environment is rare, and managed in such a way that even unforeseen difficulties, such as the extremely difficult excavation we had, only seem like molehills. The quality of equipment provided are second to none as is the care taken during handover in ensuring that we are happy and confident in running and maintaining our new pool.

Finally, our choice to go with Thomas Pools in what is clearly and extremely competitive marked was chiseled in stone the second we met you Brian, and discovered an extremely honest and caring individual who genuinely enjoys seeing people achieve their dreams.

Thank you for everything.

Mike McCall,
Dear Carmel and Brian

Karen and I wish to express our complete satisfaction with the construction and completion of our pool. The finished product is something we are proud to own and show off to visitors.

We would like to commend all involved at Thomas Pools for the professional service provided during the construction of the pool. The communication during the process of all aspects to do with constructions, certainly gave us confidence what we had chosen the right firm to do the job.

I would also ask if you could pass on our thanks to Paul for the assistance and service he provided during the handover this morning.

Once again thank you and we wish you both continued success in the growth of Thomas Pools.

Geoff Foster,
We would just like to take this opportunity to thank you for the excellent customer service and support you have shown us since you built our “tropical” pool back in 2002.

The pool you built us included a magnificent artificial waterfall and two additional artificial bush rocks. These were constructed by John Butler who moulded the concrete and coloured them to look authentic. They still look as good today as the day we had handover. The colouring has remained to this day and the quality of his workmanship was first class.

We have recommended your business to friends over the years. Two of these friends have also built pools through Thomas. They are extremely happy with the end result, as we are. Keep up the good work and best wishes.

Mark and Melissa Wilkins,
Back to Top